Privacy Policy

Last updated: 22 April 2026

EZO TEH (hereinafter "we", "our company") operates under the legal entity EZO TEH DOO and respects your privacy — we are committed to protecting the personal data you entrust to us in accordance with the Law on Personal Data Protection of the Republic of North Macedonia ("Official Gazette of the RNM", No. 87/2018) and the General Data Protection Regulation (GDPR).

1. Data we collect

We collect only the data needed to provide our services:

• Full name
• Company name (if you are a business client)
• Phone number
• Email address
• Description of the service you need
• Site location (town, service address)

2. How we use your data

We use your data solely to:

• Contact you in response to your enquiry
• Prepare a quote for the requested service
• Perform the agreed services
• Issue technical and legal documentation
• Communicate with you about the work carried out

3. Legal basis for processing

We process your data on the basis of:

• Your consent (when you fill in the form)
• Performance of a contract (when you are our client)
• Legitimate interest (responding to an enquiry)
• Legal obligations (documentation for inspections)

4. Data sharing

We do not sell your data to third parties. We share data only where this is legally required:

• With the competent state authorities, on a legal basis
• With partners (laboratories, landfills) only to the extent needed to perform the services
• With our accountants, for invoicing

5. Data retention period

We keep data as follows:

• Contact form enquiries — 1 year
• Client data — for the term of the contract + 5 years (tax requirements)
• Waste documentation — 5 years (statutory period)

6. Your rights

Under the law, you have the right to:

• Access your data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict the processing of your data
• Withdraw your consent at any time
• Lodge a complaint with the Personal Data Protection Agency

7. Cookies

Our website uses only the minimal cookies it needs to function (session, settings). We do not use third-party analytics or marketing cookies without your consent.

8. Data security

We take appropriate technical and organizational measures to protect your data: encrypted data transfer (HTTPS), restricted access for internal staff, regular deletion of old data and server protection.

9. Contact

For any questions about how your data is processed, please contact us:

• Email: contact@ezo.mk
• Phone: +389 78 249 096

10. Changes to this policy

We reserve the right to update this policy. The date of the last change is shown at the top of the page.